At Portable Power Stations Australia, we prioritize customer satisfaction long after your purchase. Our after-sales support ensures you have the assistance and coverage you need for a seamless experience with our products.
Warranty Coverage
All our products come with a warranty to safeguard against manufacturing defects:
Standard Warranty: [Insert warranty duration, e.g., 12 or 24 months] from the date of purchase.
What’s Covered: Manufacturing defects, faulty components, or operational issues caused by production errors.
What’s Not Covered: Damage caused by misuse, improper installation, accidental damage, or unauthorized repairs/modifications.
For full warranty terms and conditions, visit [Insert link to warranty policy].
Returns & Refunds
We offer hassle-free returns and refunds for eligible products:
Change of Mind: Returns accepted within [insert time frame, e.g., 30 days] if the product is unopened and in its original condition.
Faulty Products: If your product has a defect, we’ll repair, replace, or refund it based on your preference.
Process: Contact our support team to initiate a return or refund and obtain a return authorization number.
Repairs & Replacements
If your product requires repair or replacement:
Under Warranty: Repairs or replacements are free for eligible claims.
Out of Warranty: We offer affordable repair services to keep your product running smoothly.
Customer Support
Our dedicated support team is here to assist you with any after-sales concerns: 📧 Email: support@portable-power-stations.com.au 📞 Phone: 0493 373 676 - Levi Smith - Head of Sales Phone 0423 152 946 - Charlie Jackson - Head of Operations
Your Peace of Mind
We stand behind every product we sell and strive to provide outstanding service to all our customers. Thank you for choosing Portable Power Stations Australia—we’re here to power your adventures with confidence!
